Shipping

    Delivery is free regardless of the amount of your order.

    To provide an efficient delivery service, we ship orders Monday through Friday from our warehouses (Hong Kong, Japan, China) between 9 a.m. and 5 p.m. 

     

    Once the package leaves our warehouses, it is the postal service of your country which is responsible for it.

     

    Estimated duration of deliveries in working days
    Place Delivery price Estimated delivery time 

     UK /USA /France /Italie /Belgique /Netherlands /Australie /Canada /Japon /Corée Du Sud

     Free delivery

    4-12 business days 

     Suède /Brésil /Irelande /Autriche /Russie /Finlande /Portugal/Allemagne 

     Free delivery

    10-23 business days

    For "the rest of the world" please contact us by email: contact@kanojo.fr

      

      • Please take into account that the delivery time does not include the preparation time of your order which is 1 to 3 working days. For example for a shipment to France you can estimate a delivery in 5 working days minimum and in 15 working days maximum.
      • When your order is sent for delivery (the days following your order), you will receive a tracking number automatically by e-mail. You can then follow the details of your package directly on the site of your local post after a delay of about 5 days. If you can't find your tracking number, send us an email: contact@kanojo.fr or contact us on  instagram @kanojobabe.
      • Once the order has been delivered, only the transport organization is responsible for it.
      • You can receive several packages for the same order
      • Size changes and refunds are accepted
      * Due to Covid-19, please take into account slight delivery times **